Online Helpdesk Ticketing System
Product Information
Developer
Public chat
Product Details
Helpdesk Ticketing System with Customer/member section and Admin Section
Member section : member will be registered, They will login, they can create ticket, They can send message and can query for update
Admin section : Admin can reply and solved the ticket
They can send message to customer/member.
Dashboard with tickets, messages
tickets status is pending rejected and solved
messages is integrated with tickets and easily viewable the listed messages with tickets
Requirements
Material Used:
HTML,CSS,JS
PHP 7+
CodeIgniter 3.1.11 Framewok
MYSQL 5.6+
Instructions
Settings & installation guide
MYSQL:
Database:
The database and its tables is in zip folder.In PhpMyAdmin make a database name and click import.now browse and select *.sql file from unzipped folder and after submitting You can see all the tables there.
PHP:
config.php:
Path : application/config/config.php
Enter your domain name here example : http://www.example.com
database.php:
Path : application/config/database.php
Enter your database name,username & password
Helpdesk Ticketing System with customer/member section and admin Section
Member section
member will be registered
They will login
they can create ticket
They can send message and can query for update
Admin can reply and solved the ticket
They can send message to customer/member
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📁 Online Helpdesk Ticketing System